You'll need to complete an enquiry form initially with brief details about your dog, if we can provisionally accept your dog, based on the info you have provided, we will arrange a Meet & Greet visit in your home. Depending on the service you require, depends on how long this will take, but approximately 30-90 minutes.

The current rates can be found on the individual service information

I accept payment by card or by BACS transfer. Payment details can be found on your invoice.

You must contact us in writing to cancel your booking. Please refer to the Service Agreement for the cancellation policy for the service you are cancelling. The link to the Service Agreement can be found on your invoice.

Home boarding is when your dog stays at my home with me, my family and our dog Milo. Dog & House Sitting is when I stay at YOUR home and look after your dog and home.

Yes. I am licensed with Wigan Council, licence number is AAL0154.

For the safety and security of any dog guests, and that of my family, we don't have clients visiting our home.

As part of our Licensing Agreement, we must have an emergency plan in place which covers events such as fire, loss of heating, water and electricity. You must provide details of an emergency contact who can make decisions on your behalf, and if necessary, take over the care of your dog. If your dog needs veterinary care, we will always use your own registered vet, or in an emergency, we will use our designated vet practice if it is closer.

You must first be registered with us and your dog completed a trial stay before we can accept any bookings from you. For future bookings, please check with us first to see if your dates are available, then you'll be asked to complete a booking form.

Yes. Your dog will receive at least 1 walk during the day. Exercise is always determined based on your dog's age, health and mental status.

Yes. We have our own dog, Milo and we are licensed to board an additional 2 dogs.

If your dog is a severe puller, we regret that we are unable to board your dog. We always prioritise the health and safety of your dog, other dogs and ourselves when out walking, so to avoid any accidents and reduce that risk, we will not accept severe pullers.

No. Your dog must be neutered to be able to board with us.

We are unable to accept reactive dogs due to us not being able to provide solo boarding.

During peak holiday periods, a minimum booking of 7 days is required.

Your dog must complete a trial sleepover with us before we will accept any booking from you. This ensures that we are all a good fit for each other and helps us to identify if your dog is happy to stay away from home.

Yes. To be accepted for boarding, your dog is required to be fully vaccinated and up to date with boosters, protecting against Lepto, DHP and Kennel Cough. We will require proof that your dog is up to date.

No. Your dog must be regularly treated against parasites using a vet prescribed product to be accepted for boarding. You will be required to provide proof of the treatment used.

Everything that your dog needs for their stay, including bedding, toys and treats. Obviously, we will have a supply of treats and poo bags, but we may have treats your dog doesn't like, or if they're not used to them, could make them ill. I'll always send you a packing list in your confirmation email.

The safety and security of other dog guests and my family is my top priority. Having clients drop their dogs off, and collect them, can cause distress in the dogs which can create unwanted behaviours and territorial aggression. We find by collecting the dogs, with Milo and other boarding dogs, going for a brief walk, then heading home creates a much calmer and neutral environment for introducing the dog into our home.

You must provide details of an emergency contact who can make decisions on your behalf, and if necessary, take over the care of your dog. If your dog needs veterinary care, we will always use your own registered vet, or in an emergency, we will use our designated vet practice if it is closer.

You must first be registered with us before we can accept any bookings from you. For future bookings, please check with us first to see if your dates are available, then you'll be asked to complete a booking form.

Yes, your dog will receive a walk during the lunch time visit. If necessary, we will go for a brief walk in the morning and evening (daylight only).

No.

Unfortunately, I'm unable to walk your dog if they are an extreme puller. I will offer alternative forms of enrichment and mental stimulation. However, if your dog is quite active and relies on outdoor walks, I'll be unable to accept your dog.

Yes, this is not a problem for Dog & House Sitting.

Yes, I have experience with reactive dogs. I'll get as much information from you as possible about their reactivity so I know how to best handle the situation.

During peak holiday periods, a minimum 7 days booking is required. However, this depends on your location. Please see the service information.

Dog's will generally be happy within their home environment and there doesn't tend to be any issues. During the sit, we can send you updates with pictures, if you like, just so you know they're OK and you can continue to enjoy your holiday.

No, although we highly advise that your dog is vaccinated.

No. Your dog must be regularly treated against parasites using a vet prescribed product for me to accept your dog. You will be required to provide proof of the treatment used.

Yes, however, I'm unable to accept any client who has cats, indoor rabbits or guinea pigs due to a severe allergy. I also can't do spiders or snakes. Sorry!

Yes, you will need to book Exclusive Dog & House Sitting, however, I can't guarantee 100% that I won't ever leave your dog alone, for example, if an emergency arises. You must reside within a 3-mile radius of my home.